RESPONSIBILITIES

• Luxury Sales — As THE onboard shopping expert, you will be like a celebrity! You will promote a variety of high-end luxury retail brands and educate cruise ship guests on how to buy them. And of course, you will help your guests commemorate their life’s most important moments and shop for their dream pieces!
• Luxury Sales — As THE onboard shopping expert, you will be like a celebrity! You will promote a variety of high-end luxury retail brands and educate cruise ship guests on how to buy them. And of course, you will help your guests commemorate their life’s most important moments and shop for their dream pieces! 
• Media Management — You will have your own channel on the stateroom TV, where the guests will get to know you and learn about the incredible opportunities that await them. You will also work with the onboard tech team to film a variety of content that will help build your brand and promote to the guests!

REQUIREMENTS

• Grade 12- Matric certificate
• Valid Passport
• Minimum of 2 years relevant experience
• Media Management — You will have your own channel on the stateroom TV, where the guests will get to know you and learn about the incredible opportunities that await them. You will also work with the onboard tech team to film a variety of content that will help build your brand and promote to the guests!
• Professional acting and/or theatrical background HIGHLY sought after
• Current/former cruise ship crew members a bonus, especially in a stage role! (singers, dancers, theatrical performers, etc.)
• Current/former cruise ship crew members a bonus, especially in a stage role! (singers, dancers, theatrical performers, etc.)
• Current/former cruise ship crew members a bonus, especially in a stage role! (singers, dancers, theatrical performers, etc.)

JOB DESCRIPTION

The Laundry Master is responsible for managing the entire onboard laundry operations, including guest laundry, crew uniforms, linen processing, and dry cleaning. This role ensures that high standards of cleanliness, fabric care, and hygiene are maintained in all laundry procedures. The Laundry Master supervises a team of laundry staff and ensures smooth, safe, and efficient operations while complying with maritime and company standards.

RESPONSIBILITIES

• Oversee all aspects of the laundry process, including washing, drying, pressing, folding, and dry cleaning.
• Manage guest laundry and dry-cleaning services to ensure high-quality results and timely delivery.
• Lead, train, and supervise laundry attendants, pressers, and machine operators.
• Monitor and maintain laundry equipment (washers, dryers, presses, folders, etc.) for safe and effective use.
• Manage inventory of laundry supplies such as detergents, fabric softeners, chemicals, and packaging materials.
• Ensure cleanliness and hygiene of the laundry area in compliance with USPH and cruise line standards.
• Conduct regular inspections of linen and uniforms for quality control.

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 2 years relevant experience

JOB DESCRIPTION

The physiotherapist is expected to support the medical team with assessment and treatment of crewmembers as per the Doctors’ request and mitigation and prevention of injuries in support to our Safety Officer, Safety team and Staff Captain. To consistently exceed crew expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed in coordination with the shoreside Medical Operations and Risk Management.

RESPONSIBILITIES

• The Physiotherapist shall understand the Safety and Quality Management System (SQM) and carry out the policies and procedures appropriate for his/her position.
• Provide administrative assistance to onboard team including completion of medical forms/reports.
• Ensure confidentiality of medical information.
• Provide one on one or small group training to new / joining crew in critical departments: Food Service, Food Preparation, Housekeeping, Entertainment. 
• Monitor on-board muscle-skeletal injuries and focus attention (oversight and training) on departments and work functions with heightened injury statistics.
• Maintain current medical records in Sea Care for all crew members that have benefited from physiotherapy assessment and/or treatment. 
• Organize the daily schedule in conjunction with the Sr Doctor including but not limited to appointments for patients, training, safety meetings, shipboard injury mitigation and prevention programs, reporting to shoreside and shipboard team, etc. Each Physiotherapist will serve at scheduled times each day. 
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

REQUIREMENTS

• GRADE 12
• South African Passport
• MA degree in Physiotherapy or similar relevant field
• Diploma /degree from an accredited Physiotherapist school or university.
• Valid Physiotherapist license from country or state/province of origin is required. 
• Minimum of 3 years relevant experience
• Valid Physiotherapist license from country or state/province of origin is required.

JOB DESCRIPTION

A Housekeeping Administrator on a cruise line plays a crucial role in ensuring the smooth operation of the housekeeping department. This position is primarily administrative, focusing on coordination, record-keeping, and support for the housekeeping team, ensuring that passenger and crew accommodations are well-maintained and meet high standards.

RESPONSIBILITIES

• Maintain housekeeping department records, such as cleaning schedules, inspection reports, inventory logs, and maintenance requests.

• Monitor stock levels of linens, cleaning supplies, and guest amenities. 

• Serve as a liaison between the housekeeping team and other departments such as guest services, maintenance, and laundry. 

• Log and manage all lost and found items, ensuring secure storage and proper documentation. 

• Ensure that cleaning checklists and standards are followed.

• Assist in monitoring guest feedback and reports related to housekeeping issues.

• Ensure housekeeping operations comply with maritime health, hygiene, and safety regulations.

• Input data and generate operational reports for supervisors and senior management

REQUIREMENTS

• GRADE 12
• South African Passport
• Minimum of 2 years' experience with hospitality or cruise line housekeeping operations.

JOB DESCRIPTION

The Housekeeping Executive is responsible for overseeing and managing all housekeeping operations onboard the cruise ship to ensure the highest standards of cleanliness, hygiene, and guest satisfaction. This includes managing a team of housekeeping staff, maintaining all guest and crew accommodations, public areas, and ensuring compliance with company and maritime health and safety standards.

RESPONSIBILITIES

• Supervise and coordinate day-to-day operations of the housekeeping department, including cabins, public areas, crew areas, and laundry services.
• Manage a multicultural team of room stewards, cleaners, laundry attendants, and supervisors.
• Conduct regular inspections of guest staterooms, corridors, public areas, and crew quarters to ensure high cleanliness standards.
• Ensure timely turnaround of staterooms, especially during embarkation and disembarkation.
• Monitor inventory levels of housekeeping supplies and linens; manage requisitions and stock control.
• Train, coach, and evaluate housekeeping staff; ensure adherence to service standards and operational procedures.

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum 3–5 years of housekeeping management experience in a hotel, resort, or cruise ship environment

JOB DESCRIPTION

As the onboard Doctor, you will provide medical services to crew members and guests. You will also support the Staff Captain and Senior Doctor in all health-related matters at sea, including illness reporting and outbreak prevention.

RESPONSIBILITIES

• Managing the shipboard medical centre's medication and supply budget
• Assisting in crew safety and personal hygiene orientations
• Supporting food-handling and galley inspections
• Provide emergency care including advanced life support (ALS), intubation, suturing, and stabilization for medical evacuation if needed.
• Implement quarantine, isolation, and sanitation protocols when required. 
• Supervise and support nursing staff and paramedics onboard.

REQUIREMENTS 

• GRADE 12
• South African/ Mexican Passport
• Three years minimum clinical experience in Acute Care setting, after completion of a recognized medical training program is required. 
• One-year practical experience in Advanced Cardiac Life Support is required.
• One-year experience in diagnosing and treating a broad range of medical conditions is required, including experience performing minor surgery such as suturing, removal of benign skin lesions, removal of foreign objects, removal of ingrown toenails, and identification of and immobilizing of simple fractures.
• Intermediate to Advanced verbal and written level of English is required.

JOB DESCRIPTION

Organizes and leads youth activities, for ages 6 months -17 years, in designated activity centres, assigned areas and throughout the vessel by performing the essential duties and responsibilities.

RESPONSIBILITIES

• Participates in embarkation procedures by disseminating information regarding the Adventure Ocean Program, Youth Evacuation Plan, and directing and escorting guests to staterooms.
• Determines the activities to initiate based on the ages and the needs of the children assigned to participate in the scheduled activity. Organized and leads a variety of established age-appropriate activities. 
• Acts as a role model for the youth with regard to leadership, friendliness, diplomacy, honesty, fair play, sportsmanship and open-mindedness. Exercises discretion and good judgment when interacting with the children. Maintains a constant awareness of the children’s whereabouts and their safety. Intervenes when a conflict arises or when a child needs extra attention or assistance in order to enjoy the activities. Responds to any type of emergency 
• Maintains discipline within assigned group to ensure safety precautions are followed.
• Communicates with parents in a tactful and courteous manner to generate a high level of comfort. Acts as liaison between the Youth Activities Manager and the parents

REQUIREMENTS

• GRADE 12
• Bachelor’s degree in education, recreation or related field from an accredited university or college or the international equivalent
• South African passport
• Three to five years' experience working with large groups of youths ages 6 months -17 years