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Jewellery Sales Associate

--Manchester, UK--
RESPONSIBILITIES
  • Luxury Sales — As an onboard sales expert, you will be responsible for introducing a variety of high-end luxury brands to cruise ship guests and work hard to close sales. You have a hunger and passion for successful sales (and have previous metrics to prove this success!) And of course, you will help your guests commemorate their life’s most important moments by shopping for their dream pieces!
  • Storytelling/Communication — As the guest’s typical first point of contact in our retail stores on board, you will have an outgoing, enthusiastic personality matched with clear communication skills to introduce them to a world of luxury and help them find the piece they are looking for. White-glove, personable service is a must, and you have mastered the art of hospitality required for showing high-value diamonds, gemstones, and watches to clients.
  • Teamwork — Our onboard CJDI Sales Associates and Management work together to close sales and achieve company targets. You will have a sterling reputation for working well with others in a large team setting and know how to utilize everyone’s strengths to make sure every guest has a satisfactory experience while in our stores.
REQUIREMENTS
  • GRADE 12-Matric Certificate
  • Valid Passport
  • Successful sales experience required (luxury diamond and gemstone sales experience highly preferred)
  • Current/former cruise ship crew members highly preferred
  • Fluency in English required, any additional spoken languages are a bonus!
  • Soft skills: confidence, credibility, approachability
Customer Relationship
Product knowledge
Upselling & cross-selling
Attention to detail
Trustworthiness and integrity