JOB DESCRIPTION

Portside Consulting is proud to partner with a leading consulting, technology, and digital transformation firm headquartered in Manchester, UK.

We are currently recruiting a highly skilled Position Name who is ready and willing to relocate to the UK to join their dynamic and innovative team.

RESPONSIBILITIES & EXPERIENCE

• Experience in creating effective automation test strategies and plans. 
• Experience in test automation using at least two proprietary or Open Source tools such as Selenium WebDriver, Playwright, Tricentis Tosca, or Smart Bear Test Complete 
• Experience creating or adapting automation frameworks 
• Familiarity with at least one OOP language (Java, Python, C# etc.) 
• Creating test scripts within a BDD environment using Cucumber, SpecFlow or similar 
• Ability to manage and maintain versions of test assets in GIT and other repositories 
• Experience of working in Agile / DevOps environments 
• Hands on experience of various test types (manual and automation) such as Functional, API, web and mobility 
• Experience with CI / CD Pipelines using Jenkins (Azure DevOps, or similar) and integrating automation assets into the pipeline 
• Experience of managing a team and stakeholders at all levels 
• Ability to collaborate with developers, testers, analysts, architects, and other members across the organisation. 
• ISEB / ISTQB or equivalent certification in testing at foundation level or above (or willingness to obtain an ISTQB Foundation, soon after joining us, which we will cover the cost of the exam)  
  

SKILLS

• Minimum of 5 years' experience in the industry.
• OOP language such as Java, Python, C# 
• Functional Test tools such as Selenium WebDriver, Playwright, Tricentis Tosca, or SmartBear TestComplete Test management tools such as Jira, TFS, ALM 
• Experience of working in waterfall, agile and DevOps environments 
• Other tooling such as Postman. Ready API, Soap UI 
• Data masking and data subsetting 
• BDD approaches using Cucumber or SpecFlow

JOB DESCRIPTION

Galley & Hotel Service Technician are the behind-the-scenes superstars who support the culinary team by ensuring the maintenance and upkeep of all Galley equipment mechanical, electrical and electronic components. You will be part of the amazing Engine Team on board reporting to the Facilities Maintenance Manager but working closely with the number of the Hotel Managers to ensure all the equipment in the Main Galley, Crew Galley, Services Galley, Pantries and Specialty restaurant Dish and Glass Washers is fully functional and ready to serve our guest needs.  

RESPONSIBILITIES

• Preventive maintenance, upkeep and troubleshooting of the following Galley and Main Laundry equipment mechanical, electrical, and electronic components
• Perform the comprehensive electrical/electronic* and mechanical maintenance (where indicated and trained), repair, routine testing and automation trouble shooting of the above-mentioned equipment.
• Ensure the inventory of strategic spare parts onboard is sufficient to adequately maintain each machine for which he/she is responsible.
• Ensure the safe and efficient operation of the equipment for which he/she is responsible.

REQUIREMENTS

• GRADE 12
• South African passport
• 2+ years direct experience with mechanical equipment, electrical and electronic components (Galley/ Culinary/Electrical)

JOB DESCRIPTION

As a Sports Staff member on a cruise line, you will be responsible for planning, organizing, and facilitating a variety of sports and recreational activities for guests of all ages. Your role will involve engaging with guests to enhance their cruise experience through active and enjoyable sports events and activities. This position requires excellent interpersonal skills, a passion for sports, and the ability to work effectively in a dynamic and diverse environment.

RESPONSIBILITIES

• Develop and implement a diverse schedule of sports and recreational activities, including tournaments, fitness classes, and team games.
• Organize and lead activities such as basketball, volleyball, tennis, and other sports events, ensuring they are fun and engaging for guests. 
• Oversee the maintenance and cleanliness of sports facilities and equipment, ensuring they are in good working condition. 
• Ensure all sports activities are conducted in a safe and responsible manner, following all safety protocols and guidelines. 
• Collect and evaluate guest feedback on sports activities to make improvements and enhance the guest experience. 
• Provide excellent customer service by addressing guest inquiries, providing information about activities, and ensuring a positive experience. 

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 3 years relevant experience

JOB DESCRIPTION

The Boutique Manager will provide leadership for the onboard retail shops to promote and model our high-quality retailing standards, continuously driving maximum sales results, superior quality customer service, talent development, and engagement. The Sales Manager must demonstrate honesty and integrity in all interactions.

RESPONSIBILITIES

Sales

• Motivate and coach sales team to achieve/exceed sales and promotional targets.
• Establish effective target- and goal-setting standards.
• In partnership with the Operations Manager, ensure an effective and accurate promotional planner is in place.
• Train the sales team to ensure successful key promotions, specialty sales, and execute a daily program for specific cruise itinerary to maximize passenger flow on sales floor.
• Analyze sales and inventory reports, providing feedback and results regarding both top and opportunity sellers to the Operations Manager.
• Validate the end of Cruise reporting and financial data is accurate.
• Proactively ensure that the sales team is strategically placed on shop floor based on knowledge & skill sets in order to maximize sales and productivity.
• Provide appropriate feedback to ensure that the sales associates are utilizing set customer service process and merchandise upgrading techniques to meet the guest’s needs, improve their shopping experience and increase opportunities for purchasing and maximizing sales.
• Through effective coaching for sales techniques and other MSC training, maximize all opportunities to close sales.
• Verify that the sales team is informed of product knowledge, selling and customer service techniques.
• Attend to each guest’s need to ensure an exceptional guest experience.
• Coach associates to exceed Customer Service rating expectations and validate by actively managing guest feedback according to established procedures in a professional and timely manner.
• Handles customer complaints professionally and with a problem-solving mindset.

Regulations

• Responsible for ensuring that the sales team is kept informed and is in compliance with all safety, security, the company’s environmental policy, the safety and security rules and regulations as outlined by Company and cruise line command at all times.
• Report any incidences of illnesses/work related injuries, to HR Department and Operations.
• Maintains work attendance record in accordance with the established company policies.

REQUIREMENTS

• Strong Communication Skills
• Minimum of 4 years’ Experience in Retail
• Excellent Level in English

JOB DESCRIPTION

Assistant Joiner & Carpenter is responsible for maintaining the vessel's guests and crew areas, as well as carrying out refurbishment, repairs, and daily work as instructed by the team leader.

Assistant Joiner & Carpenter responds to Guest work orders and repair requests. Responds to Crew work orders and repair requests. Ensures that all aspects of the company's environmental policy and procedure applicable to his job tasks are correctly carried out, including, but not limited to, the proper labelling of all hazardous material containers, including those which may be temporarily used, the proper storage and containment of hazardous chemicals including paints, the proper precautionary procedures specified by the company when painting onboard or "over the side," the proper application of the company's personnel protection program. 

RESPONSIBILITIES

•  Carrying out refurbishment, repairs, and new installation in Guest and Crew areas as instructed by the Team Leader.
• Assist the freshwater bunkering operations. The Asst Joiner designated by the Team Leader/Facilities Maintenance Manager is responsible for this task.
• Ensuring that all aspects of the company's environmental policies and safety procedures are applicable to his/her job tasks.
• Performs routine inspections of all Guest and Crew areas under his specific responsibility (i.e., carpet, upholstery, etc.)
• Perform Backstage services.

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 2 years relevant experience