JOB DESCRIPTION

Assistant Joiner & Carpenter is responsible for maintaining the vessel's guests and crew areas, as well as carrying out refurbishment, repairs, and daily work as instructed by the team leader.

Assistant Joiner & Carpenter responds to Guest work orders and repair requests. Responds to Crew work orders and repair requests. Ensures that all aspects of the company's environmental policy and procedure applicable to his job tasks are correctly carried out, including, but not limited to, the proper labelling of all hazardous material containers, including those which may be temporarily used, the proper storage and containment of hazardous chemicals including paints, the proper precautionary procedures specified by the company when painting onboard or "over the side," the proper application of the company's personnel protection program. 

RESPONSIBILITIES

•  Carrying out refurbishment, repairs, and new installation in Guest and Crew areas as instructed by the Team Leader.
• Assist the freshwater bunkering operations. The Asst Joiner designated by the Team Leader/Facilities Maintenance Manager is responsible for this task.
• Ensuring that all aspects of the company's environmental policies and safety procedures are applicable to his/her job tasks.
• Performs routine inspections of all Guest and Crew areas under his specific responsibility (i.e., carpet, upholstery, etc.)
• Perform Backstage services.

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 2 years relevant experience

JOB DESCRIPTION

An Entertainment Rigging Specialist on a cruise ship is responsible for the safe installation, operation, and maintenance of all rigging systems used in live entertainment productions onboard. These systems include lighting rigs, sound systems, stage equipment, and other technical installations used in performances, shows, and special events. This role combines technical expertise with a keen understanding of live entertainment logistics to ensure smooth, safe, and high-quality performances in various venues on the ship, including theatres, lounges, and outdoor stages.

RESPONSIBILITIES

• Install, set up, and test all rigging systems used in entertainment venues, including stage lighting, sound systems, audiovisual equipment, and special effects.
• Securely rig and hang lighting and sound equipment, including heavy machinery such as speakers, lights, and large props, using cables, hoists, pulleys, and trusses. 
• Conduct regular safety checks on rigging equipment and stage systems, including load testing and visual inspections, to prevent accidents. 
• Support live shows and performances by operating and monitoring rigging systems, ensuring that all equipment functions smoothly during events. 
• Perform routine maintenance, inspections, and repairs on rigging systems and entertainment equipment to ensure everything is in optimal working condition. 
• Work closely with the cruise ship’s entertainment, technical, and production teams to plan and execute rigging setups for events and shows. 
• Keep track of rigging equipment and ensure that it is properly maintained, stored, and accounted for. 
• Assist with the quick and efficient setup and breakdown of equipment for various events, performances, and special functions across multiple venues on the ship. 

REQUIREMENTS

• GRADE 12
• Minimum of 3 years relevant experience
• South African Passport

JOB DESCRIPTION

Part of the hardworking Galley team under the supervisor of the Chef De Partie – Assistant Buffet Garde Mangers are responsible for food preparation following recipes and specification to ensure quality and consistency as well as ensuring the highest level of sanitation is maintained, all in keeping with company and USPH standards. 

RESPONSIBILITIES

• Assist in any cleaning duties as requested by the Chef de Partie.
• To assist in any cleaning duties as requested by the Chef de Partie. 
• Maintain a high level of personal hygiene.
• Assist the Chef de Partie in the receiving and returns of food items from the storeroom.

REQUIREMENTS

• GRADE 12
• South African passport
• Some experience in Garde Manger department in a hotel (minimum of 4-star rating) is preferred.

JOB DESCRIPTION

The Assistant Food & Beverage Manager assists in managing and coordinating all aspects of food and beverage operations, ensuring high standards of service, quality, and guest satisfaction. This role involves supervising staff, managing inventory, and maintaining a smooth operation of dining services.

RESPONSIBILITIES

• Support the F&B Manager in overseeing daily operations of food and beverage services, including dining areas, bars, and room service.
• Ensure high levels of customer satisfaction by addressing guest inquiries and complaints promptly and effectively.
• Maintain and enforce quality standards for food preparation, presentation, and service. Ensure compliance with health, safety, and hygiene regulations.

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum 3 years relevant experience

JOB DESCRIPTION

The Ordinary Seaman (OS) is an entry-level position on a ship responsible for performing a variety of tasks to assist the ship's crew and ensure the smooth operation of the vessel. The role involves working on deck, assisting with the maintenance of the ship, and supporting the navigation and safety operations of the vessel. 

RESPONSIBILITIES

• Perform routine cleaning and maintenance of the deck, including sweeping, scrubbing, and removing debris. 
• Help with minor repairs and maintenance tasks as directed by senior crew members. 
• Stand watch on deck as directed, including lookout duties, monitoring for hazards, and reporting any issues to the officer on watch. 
• Assist with the maintenance and inspection of safety equipment, including lifeboats, life jackets, and firefighting gear. 
• Assist with anchoring operations, including handling and securing anchor chains and lines. 

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 3 years relevant experience 
  

 JOB DESCRIPTION

The Front Desk position on a cruise ship, often referred to as Guest Services Agent or Receptionist, is a critical role responsible for managing guest interactions and ensuring a high level of customer service throughout the voyage. This role involves handling various administrative and customer service tasks to ensure that passengers have a pleasant and seamless experience on board.

RESPONSIBILITIES

• Manage the check-in and check-out processes for passengers, ensuring smooth and efficient handling of boarding and departure procedures.
• Provide information to guests about ship amenities, activities, dining options, and itineraries. Assist with inquiries, reservations, and special requests.
• Act as a liaison between guests and other departments (e.g., housekeeping, dining, excursions) to facilitate requests and ensure accurate information flow.
• Address and resolve guest complaints and issues promptly and professionally, ensuring guest satisfaction and maintaining a positive experience. 

REQUIREMENTS

• GRADE 12
• South African Passport
• Minimum of 3 years relevant experience

JOB DESCRIPTION

The Chef de Partie 2 is responsible for overseeing a specific section of the kitchen, ensuring the preparation and presentation of dishes meet high standards. This role involves managing a team within the section, maintaining kitchen operations, and ensuring adherence to health and safety regulations. The Chef de Partie 2 works closely with the Head Chef and other kitchen staff to deliver exceptional dining experiences.

RESPONSIBILITIES

• Supervise and coordinate the activities within your assigned section of the kitchen, ensuring efficient and timely preparation of dishes.
• Prepare and cook high-quality dishes according to menu specifications, ensuring consistency in taste, presentation, and portion control.
• Monitor and maintain the quality of ingredients and finished dishes, ensuring they meet the established standards and specifications.
• Assist in the creation and development of new menu items, specials, and seasonal dishes, contributing ideas and feedback to enhance the menu offerings.

REQUIREMENTS

• Grade 12
• Minimum of 3 years relevant experience
• South African Passport

JOB DESCRIPTION

Organizes and leads youth activities, for ages 6 months -17 years, in designated activity centres, assigned areas and throughout the vessel by performing the essential duties and responsibilities.

RESPONSIBILITIES

• Participates in embarkation procedures by disseminating information regarding the Adventure Ocean Program, Youth Evacuation Plan, and directing and escorting guests to staterooms.
• Determines the activities to initiate based on the ages and the needs of the children assigned to participate in the scheduled activity. Organized and leads a variety of established age-appropriate activities. 
• Acts as a role model for the youth with regard to leadership, friendliness, diplomacy, honesty, fair play, sportsmanship and open-mindedness. Exercises discretion and good judgment when interacting with the children. Maintains a constant awareness of the children’s whereabouts and their safety. Intervenes when a conflict arises or when a child needs extra attention or assistance in order to enjoy the activities. Responds to any type of emergency 
• Maintains discipline within assigned group to ensure safety precautions are followed.
• Communicates with parents in a tactful and courteous manner to generate a high level of comfort. Acts as liaison between the Youth Activities Manager and the parents

REQUIREMENTS

• GRADE 12
• Bachelor’s degree in education, recreation or related field from an accredited university or college or the international equivalent
• South African passport
• Three to five years' experience working with large groups of youths ages 6 months -17 years

JOB DESCRIPTION

The Cook assists in the preparation and cooking of food, ensuring that dishes are prepared according to recipes and quality standards. This role involves working in various kitchen stations, maintaining cleanliness, and supporting the kitchen team in delivering high-quality meals.

RESPONSIBILITIES

• Assist in preparing ingredients and cooking food according to recipes and menu specifications. This includes chopping vegetables, marinating meats, and assembling dishes.
• Work in designated kitchen stations such as the grill, sauté, or pastry station. Follow instructions from senior chefs and ensure that all dishes are prepared to the correct specifications.
• Monitor the quality of ingredients and finished dishes to ensure they meet the restaurant’s standards for taste, appearance, and portion size.
• Assist in managing and rotating stock, ensuring that ingredients are fresh and properly stored. Report any shortages or issues to senior staff.
• Work effectively with other kitchen staff, including line cooks, sous chefs, and kitchen assistants, to ensure smooth and efficient kitchen operations.

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 3 years relevant experience
• Qualification in Hospitality

JOB DESCRIPTION

The Purser is responsible for overseeing the administrative and financial operations onboard a ship, including guest services, accounting, and administrative tasks. The role involves ensuring efficient handling of financial transactions, managing guest inquiries and requests, and supporting the overall smooth operation of the ship’s hotel department.

RESPONSIBILITIES

• Manage the reception desk, including checking in and out guests, handling reservations, and addressing guest inquiries and complaints.
• Oversee billing procedures, including processing payments, managing guest accounts, and handling transactions accurately.
• Maintain accurate records of guest accounts, transactions, and financial documents.
• Coordinate with other departments (e.g., housekeeping, food and beverage, security) to ensure smooth operations and address any guest-related issues.
• Manage inventory and supplies for the purser’s office, including office supplies and guest-related items.

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 3 years relevant experience

 JOB DESCRIPTION

As a Photographer, you will be responsible for capturing memorable moments for guests throughout their cruise experience. You will work in a dynamic and fast-paced environment, interacting with guests from around the world and providing high-quality photographs that enhance their vacation experience. This role requires creativity, technical proficiency, and exceptional customer service skills.

RESPONSIBILITIES

• Engage with guests to capture high-quality photographs of various events, including embarkation, formal nights, shore excursions, and special occasions.
• Provide excellent customer service, including assisting guests in selecting and purchasing photos and addressing any concerns or inquiries. 
• Operate and maintain professional camera equipment, ensuring all settings and techniques are optimized for various lighting conditions and environments. 
• Attend and photograph various onboard events, including themed parties, weddings, and special performances. 
• Ensure compliance with photography-related regulations and permissions, especially in restricted areas or during excursions. 

REQUIREMENTS

• GRADE 12
•  South African passport
• Minimum of 3 years' experience as a photographer