JOB DESCRIPTION

The Purser is responsible for overseeing the administrative and financial operations onboard a ship, including guest services, accounting, and administrative tasks. The role involves ensuring efficient handling of financial transactions, managing guest inquiries and requests, and supporting the overall smooth operation of the ship’s hotel department.

RESPONSIBILITIES

• Manage the reception desk, including checking in and out guests, handling reservations, and addressing guest inquiries and complaints.
• Oversee billing procedures, including processing payments, managing guest accounts, and handling transactions accurately.
• Maintain accurate records of guest accounts, transactions, and financial documents.
• Coordinate with other departments (e.g., housekeeping, food and beverage, security) to ensure smooth operations and address any guest-related issues.
• Manage inventory and supplies for the purser’s office, including office supplies and guest-related items.

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 3 years relevant experience

JOB DESCRIPTION

As a Bar Server, you will be responsible for delivering exceptional beverage service to guests in various settings, including bars, cocktail lounges, and special events. Your role involves engaging with patrons to recommend and serve drinks, ensuring a high level of customer satisfaction while supporting the beverage operation throughout the venue.

RESPONSIBILITIES

• Suggest, prepare, and serve a range of alcoholic and non-alcoholic beverages to guests seated at tables or standing in bars and cocktail lounges.
• Provide friendly and attentive service to ensure a positive guest experience. Address any requests or concerns promptly and professionally.
• Utilize knowledge of the beverage menu to make recommendations and upsell premium drinks to enhance guest satisfaction and maximize revenue.
• Provide exceptional service during special events, adhering to specific event requirements and ensuring all guests receive prompt and courteous attention.
• Follow all health, safety, and legal regulations related to the service of alcoholic beverages. Verify guest identification to confirm legal drinking age.

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 2 years beverage experience

JOB DESCRIPTION

The Assistant Fitter Mechanics help to maintain and repair our ship technical, Galley and Laundry equipment.  Assistant Fitter mechanics play a vital part in ensuring all equipment is functioning properly to ensure we can provide the best amenities and services to our guests.

RESPONSIBILITIES

• Assists in performing major and specialized mechanical overhaul and repair work in marine equipment to determine needs for repairs or adjustments. 
• Assists in the repair and maintenance of hydraulic equipment and valves. 
• Preventing spares and tools from being damaged due to poor handling or exposure to the weather. 
• Assisting in the maintenance and repair of the ship's laundry and Galley equipment. 
• Adhere to all environmental policies and procedures 

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 3 years relevant experience

JOB DESCRIPTION

The Housekeeping Attendant ensures that assigned areas are clean, orderly, and well-maintained. This role involves performing a variety of cleaning tasks, replenishing supplies, and adhering to established standards of cleanliness and safety.

RESPONSIBILITIES

• Perform general cleaning duties, including dusting, vacuuming, sweeping, mopping, and sanitizing rooms and common areas.
• Replenish necessary supplies such as toiletries, paper products, and cleaning materials in guest rooms or assigned areas.
• Notify the appropriate personnel of any maintenance or repair issues, such as broken fixtures, plumbing problems, or damaged furniture.
• Adhere to safety procedures and guidelines to ensure a safe working environment and minimize the risk of accidents or injuries.
• Maintain cleanliness and order in public areas such as corridors, lounges, restrooms, and elevators. 
• Use cleaning chemicals and equipment safely and effectively, following all safety procedures and guidelines.
  

REQUIREMENTS

• GRADE 12
• South African Passport
• Minimum of 3 years relevant experience

JOB DESCRIPTION

The Assistant Manager supports the daily operations of a business or department, assisting in overseeing staff, managing inventory, ensuring customer satisfaction, and maintaining operational efficiency. This role involves collaborating with the management team to implement company policies, handle administrative tasks, and drive business success. 

RESPONSIBILITIES

• Assist in supervising and directing the work of staff, including hiring, training, and evaluating employees. 
• Address customer inquiries, concerns, and complaints to ensure high levels of customer satisfaction. 
• Assist in managing the daily operations of the business or department, including opening and closing procedures. 
• Ensure that company policies and procedures are followed, including health and safety regulations and operational guidelines. 
• Assist in managing budgets, controlling costs, and achieving financial targets. 

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 3 years relevant experience 
  

JOB DESCRIPTION

A Specialty Restaurant Manager on a cruise ship is responsible for overseeing the operations of a particular themed or fine-dining restaurant, ensuring exceptional service, quality, and profitability. This role involves managing staff, maintaining high standards, and delivering a unique dining experience to guests.  

RESPONSIBILITIES

• Check all tables for correct set-up, the furniture and fixtures are in well maintained and the carpet and floors are clean
• Provide proper and effective training to the Servers
• Greet and seat all guests as they enter the Restaurant
• Ensure that the Servers provide professional yet friendly service in accordance with company standards that will exceed our guests’ expectations
• Perform other tasks related to Restaurant service operations that may be assigned by the management
• Ensure that the linen, uniform, menu, ménage lockers and cabinets are always kept clean and tidy. Par stocks for all the above should be established and always maintained

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 3 years relevant experience

JOB DESCRIPTION

Welders help to maintain and repair our ships by ensuring that any required welding is completed. Welders play a vital part in ensuring all equipment is functioning properly and all outlets onboard are maintained correctly t

RESPONSIBILITIES

• Ensuring that all work permits are issued and signed, before starting jobs 
• Ensuring that Fire Patrol has been assigned and is present before any hot work is started
• Reporting to Staff Chief Engineer and requests refilling and welding gasses/oxygen bottles without exceeding storage capacity
• Ensuring that all aspects of company occupational health and safety are effectively applied during all working activities  

REQUIREMENTS

• GRADE 12
• South African passport
• Minimal 12 months proven shipboard experience as Welder

JOB DESCRIPTION

JR Inventory Controller is responsible for managing the inventory on board, efficiently, and in an organized way to guarantee adequate storage and requisition of engine spare parts on board the ship. JR Inventory Controller works alongside with Maintenance Engineer and reports to Staff CE.

RESPONSIBILITIES

• Ensuring proper storage and labelling of all materials and equipment under his/her control in compliance with the Company’s procedure
•  Ensuring that delivered spare parts are checked against completeness and proper delivery by the team leaders of the engine department
• Assisting the Team Leaders with an inventory of equipment and materials
•  In charge to update the internal database, modify system data according to procurement and maintenance purposes advised by the Chief Engineer or Team leader in charge

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 3 years relevant experience

JOB DESCRIPTION

The Electro-Technical Team is a small dedicated all-star team whose responsibilities include monitoring all electrical equipment and systems aboard one of our fabulous vessels! This includes power generation, control systems, radio communications, and electronic navigation aids to maximize the operational safety and efficiency of the vessel.

RESPONSIBILITIES

• Ensure that all aspects of the company's occupational health and safety programs are applied during working activities
• Update the stock levels of the electrical storeroom and strategic spare parts when requested by superiors, communicate with Storekeeper, and assist in periodical inventories if required.
• Performing the routine and/or emergency interventions on equipment necessary for the navigation (i.e. Radar, GMDSS) and equipment necessary for the Guest Service (i.e. TV System, Telephone System, Entertainment equipment, etc.)
• Responsible that the automation system, power generation and electricity management, propulsion system in general, and security systems are in order and in function at all times, under the supervision of SETO
• Participate in the Engine Control Room duties during manoeuvring in confined waters and approaches, according to the Engine Resource Management (ERM) in case of need, supporting SETO

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum 24-36 months of shipboard experience on a cruise ship as an Electro- Technical officer
• Electro-Technical Engineer (bachelor's or master's degree) preferred technical training.

JOB DESCRIPTION

Cruise ship nurses are responsible for delivering high-quality medical care to passengers and crew onboard. They work as part of a medical team that includes doctors and other healthcare staff, handling both routine and emergency care in a unique and dynamic maritime environment.

RESPONSIBILITIES

• Provide acute and emergency care to passengers and crew. 
• Helps manage the daily operations of the clinic/hospital
• Provides first-aid instructions for crewmembers
• Tests water samples
• Conduct routine crew health checks, medical screenings, and fitness-for-duty evaluations.

REQUIREMENTS

• GRADE 12
• South African/ Mexican passport
• Minimum of 3 years post- graduate clinical training
• Minimum of one-year practical experience in Advanced Cardiac Life Support
• Minimum of one year experience in the Coronary Care, Emergency, or Intensive Care units
• Minimum of one year experience performing Basic Life Support are required for this role
• A good-standing RN license; ACLS and BLS certificates
  

JOB DESCRIPTION

As a Housekeeping Supervisor on a cruise line, you will oversee and manage the housekeeping team to ensure that all guest cabins and public areas are maintained to the highest standards of cleanliness and order. You will be responsible for coordinating daily operations, providing leadership and training to housekeeping staff, and ensuring exceptional service for guests. This role requires strong leadership skills, attention to detail, and the ability to work efficiently in a fast-paced maritime environment.

RESPONSIBILITIES

• Supervise, train, and motivate housekeeping staff to perform their duties effectively and efficiently.
• Inspect guest cabins and public areas to ensure they meet cleanliness and maintenance standards. 
• Address and resolve any issues related to cleanliness, maintenance, or guest complaints promptly. 
• Handle guest complaints and concerns professionally, seeking resolution and ensuring guest satisfaction. 
• Report any shortages or issues with supplies to the Housekeeping Manager and coordinate reordering as needed. 
• Provide ongoing training and support to housekeeping staff to enhance their skills and ensure adherence to company standards. 

REQUIREMENTS

• GRADE 12
• South African passport
• Minimum of 3 years relevant experience