Sales Manager (Land Based- Dubai)

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• To respond to all inquiries within 24 hours.

• To set up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts.

• To entertain decision makers of accounts in the F&B outlets of the hotel and to take part in promotional activities with them.

• To follow up on lost business and bring information about them to the knowledge of the department superior.

• To negotiate with all customers and send out offers/contracts regarding individual and group business.

• To contribute to following the conversion ratio of the Group Department.

• To be aware of all market trends and share it to team so that a collective action can be implemented.

• To plan and arrange business trips to expand market awareness of the brand in key source markets.

• To attend the international fairs, roadshows maintain and build strong relations during these events.

• To consistently interact with key clients focusing on high profile guests.

• To maintain an efficient customer database system (OPERA), this is essential in generating sales activities report.

• To update customers with the latest developments in the hotel and inform hotel management of all changes in the customer profile.

• To seek out and target new customers, new sales opportunities and initiate action plan to secure new business for the Hotel.

• To assist Credit Department in following up all outstanding balances of accounts in a timely manner.

• To come prepared on weekly Sales and Revenue meetings

• To build and maintain good relations with all Accor Regional and Global Sales Offices.

• To be aware of all fire, health, safety, emergency and security procedures in the hotel.

• To keep the Director Of Sales promptly and fully informed of all problems or concerns so that corrective action can be taken on time.

• To adhere to the Department and Hotel’s standard operating procedures (SOP’s)

• To ensure strict confidentiality of information in the Department and Hotel.

• To carry out duties, projects and other assignments as required by Director Of Sales

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