Sales Coordinator (Land Based- Dubai)
Cape Town,
South Africa
Cape Town,
South Africa
JOB DESCRIPTION
- Handle inquiries from potential clients about meeting spaces, accommodations, and event bookings, providing information to facilitate the sales process
- Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings
- Coordinate the booking process for meetings, events, and accommodations, liaising with clients, internal departments, and vendors
- Build and maintain relationships with clients through regular communication, providing personalized service that addresses any concerns or requests
- Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty
- Assist in coordinating logistics for events, including setup, catering, audiovisual equipment, and other arrangements to ensure client satisfaction
- Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement
- Conduct market research to identify potential clients, industry trends, and competitive offerings, providing insights to inform sales strategies and target new business opportunities
- Provide administrative support to the sales team, including scheduling appointments, managing calendars, and preparing documents and presentations as needed
- Collaborate with other hotel departments to coordinate sales efforts, leverage resources, and maximize revenue-generating opportunities for the hotel
REQUIREMENTS
- GRADE 12
- South African passport
- Minimum of 3 years relevant experience