Executive Housekeeper (Land Based)

JOB DESCRIPTION

Our client is seeking an Executive Housekeeper who oversees the housekeeping department within a hotel, resort, or other lodging facility. This role is responsible for maintaining the cleanliness, organization, and overall appearance of the property, ensuring high standards of service and guest satisfaction.  

RESPONSIBILITIES

• Supervise and coordinate the housekeeping staff, including hiring, training, and scheduling.
• Develop and implement housekeeping policies and procedures to ensure efficient operations. 
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and adherence to standards. 
• Assist in developing and managing the housekeeping budget. 
• Provide ongoing training and support to housekeeping staff to enhance performance and service quality. 
• Prepare reports on housekeeping operations, including occupancy rates, guest satisfaction, and staff performance. 

REQUIREMENTS

• GRADE 12
• Qualification in Hospitality
• Minimum of 5 years' experience in a luxury hotel