Cashier (Land Based- Dubai)
Cape Town,
South Africa
JOB DESCRIPTION
Guest Check-in/Check-out Transactions:
Accurately processing guest payments upon check-in and check-out, including room charges, additional services, and any outstanding balances.
Cash Handling:
Receiving cash payments, making change, and ensuring proper cash float management.
Credit Card Processing:
Verifying and processing credit card payments, following security protocols.
Daily Reconciliation:
Balancing cash drawers at the end of each shift, reconciling transactions with reports generated by the property management system.
Financial Reporting:
Generating daily, weekly, and monthly reports on cash receipts, credit card sales, and other financial data.
Guest Account Management:
Updating guest accounts with charges and payments, resolving any discrepancies.
Foreign Currency Exchange:
Calculating and processing foreign currency exchange transactions for international guests.
Customer Service:
Providing friendly and helpful service to guests, addressing inquiries regarding billing and payments.
REQUIREMENTS
- GRADE 12
- South African passport
- Strong mathematical skills for accurate cash handling and calculations
- Proficiency with hotel property management systems (PMS)
- Excellent attention to detail to ensure accuracy in transactions
- Effective communication skills to interact with guests and colleagues
- Ability to work under pressure and meet deadlines