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Assistant Waiter

Cape Town, South Africa
JOB DESCRIPTION

Assistant Waiter will perform the functions of the restaurant sequence of service and all essential duties and responsibilities outlined below. These locations include but are not limited to Main Dining Room, Windjammer, and Specialty Restaurants. While performing their role in the restaurant venues, He/She will be engaged in providing courteous and professional service to guests. The duties described below are performed either personally or through subordinates.

RESPONSIBILITIES
  • Participates in rotational service delivery schedule, working in casual and formal dining service and various other food and beverage service venues.
  • Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per standards. Makes recommendations to entice guests with thoughtful response.
  • Learns and uses appropriate food and wine terminology and pronunciation to enhance the guest’s dining experience. Becomes familiar with menu descriptions and wine lists in order to discuss items appropriately with guests.
  • Participates in dining room entertainment as directed by established activities and specific itinerary adaptations such as theme night parades.
  • Greets and escorts guests to their assigned seats per standards 
  • Arranges settings on tables per standards 
REQUIREMENTS
  • GRADE 12
  • South African passport
  • 3 years previous waiter experience, preferably in a 4- or 5-star restaurant


Customer Relationship
Communication Skills
Attention to Detail
Health and Hygiene
Upselling Skills