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Operations Coordinator (Land Based)

Cape Town, South Africa
JOB DESCRIPTION

Our client is seeking an Operations Coordinator who will be responsible for supporting the day-to-day operations of the organization. This role involves coordinating various operational processes, managing project timelines, and ensuring efficient workflow to meet organizational goals.  

RESPONSIBILITIES
  • Assist in the planning and execution of operational projects, ensuring they are completed on time and within budget.
  • Serve as a liaison between departments, facilitating effective communication and collaboration among team members. 
  • Maintain and update operational databases, tracking metrics and key performance indicators (KPIs) to assess operational efficiency.
  • Identify areas for improvement within operational processes and assist in the development and implementation of solutions.
  • Create and maintain standard operating procedures (SOPs), reports, and other documentation related to operations.
  • Coordinate schedules, meetings, and events to ensure efficient use of resources and personnel.
REQUIREMENTS
  • GRADE 12
  • Qualification in Operations Management or related field
  • Minimum of 5 years' experience in a luxury hotel


Customer Relationship
Organizational Skills
Communications Skills
Attention to Detail
Technical Expertise